Privacy Policy

1) Information We Collect

A. Information You Provide

We may collect personal information you voluntarily provide, including:

• Contact information: name, email address, phone number
• Shipping and billing details: address, city, state/province, postal code, country
• Order information: items purchased, quantities, order notes, transaction identifiers
• Customer support information: messages, inquiries, and any attachments you send us
• Account information (if applicable): username, password, profile preferences

B. Payment Information

Payments may be processed by third-party payment providers. We typically receive payment status and transaction references. We do not store full card numbers when payment is handled by third-party processors.

C. Automatically Collected Information

When you interact with our website, we may automatically collect:

• Device and usage data: IP address, browser type, device type, operating system
• Log data: pages viewed, clicks, time spent, referring pages/URLs
• Cookies and similar technologies: used for website functionality and analytics

2) How We Use Your Information

We use personal information to:

• Process and fulfill orders (prepare, ship, and deliver luggage products)
• Communicate with you about your order, delivery, returns, or service requests
• Provide customer support and respond to inquiries
• Improve our website and services (performance, troubleshooting, analytics)
• Prevent fraud and maintain security
• Comply with legal obligations (accounting, tax, regulatory requirements)
• Send marketing communications where permitted (you can opt out any time)

3) Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• enable core website features (cart, checkout, security),
• remember preferences,
• analyze website traffic and performance.

You can control cookies through your browser settings. Disabling cookies may affect certain website functions.

4) How We Share Your Information

We may share your personal information with trusted third parties only as necessary to operate our business, such as:

• Payment processors to complete transactions
• Shipping and logistics partners to deliver orders and provide tracking
• Website hosting / e-commerce platform providers to operate and secure the website
• Analytics providers to understand usage and improve performance
• Customer service tools to manage support requests (if used)

We may also disclose information to comply with laws, enforce agreements, or protect rights, safety, and security.

We do not sell your personal information.

5) International Data Transfers

Your information may be processed in countries/regions other than your own, depending on where our service providers operate. We take reasonable measures to protect your information during such transfers in accordance with applicable laws.

6) Data Retention

We retain personal information only as long as necessary to:

• fulfill orders and provide services,
• maintain business and legal records,
• resolve disputes and enforce agreements.

When no longer needed, we delete or anonymize information where feasible.

7) Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no system can be guaranteed 100% secure, and we cannot guarantee absolute security of your information.

8) Your Rights & Choices

Depending on your location and applicable laws, you may have rights to:

• access, correct, or delete your personal information,
• restrict or object to certain processing,
• withdraw consent for marketing.

To make a request, contact us using the details in Section 12.

Marketing opt-out: You can unsubscribe via links in our emails (if provided) or contact us directly.

9) Children’s Privacy

Our services are not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

10) Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised Effective Date. Continued use of our services after changes means you accept the updated policy.

12) Contact Us

If you have questions or requests regarding this Privacy Policy, contact:

Baoding Yanya Luggage Manufacturing Co., Ltd
Address: No. 273, Xinjiandian Village, Fangguan Town, Gaobeidian City, Baoding City, Hebei Province, China
Email: 852-67531923
Telephone: w67531923@gamil.COM