Shipping

1) Order Processing Time

• Orders are typically processed within [1–3 business days] after payment confirmation.
• Processing time may be longer during peak seasons, holidays, or if additional order verification is needed.

2) Shipping Destinations

We ship to [Worldwide / Selected Countries] depending on product availability and carrier coverage.
If your destination is not available at checkout, please contact us.

3) Shipping Methods & Delivery Estimates

Shipping options and estimated delivery times are displayed at checkout and vary by destination.

Typical delivery estimates (after dispatch):

• Standard Shipping: [X–Y business days]
• Express Shipping: [X–Y business days]

Delivery times are estimates only and are not guaranteed. Delays may occur due to weather, customs clearance, carrier capacity, remote-area delivery, or local restrictions.

4) Shipping Fees

Shipping costs are calculated at checkout based on your:

• destination,
• package weight/size,
• chosen shipping method.

We may offer promotions such as:

• Free shipping over [Amount]
• Discounted shipping for certain regions

(Only apply these if your store actually offers them.)

5) Tracking Information

Once your order ships, you will receive a shipping confirmation email with:

• a tracking number (when available),
• carrier name or tracking link.

Tracking updates may take 24–72 hours to appear after dispatch.

6) Address Accuracy & Failed Delivery

Customers are responsible for providing a complete and accurate shipping address, including:

• street address and apartment/unit number (if applicable),
• city, state/province,
• postal/zip code,
• phone number (if required by the carrier).

If a package is returned due to:

• incorrect or incomplete address,
• refusal to accept delivery,
• failure to pick up from a local carrier point,

you may be responsible for additional re-shipping fees. Any refund (if applicable) may exclude shipping fees.

7) Customs, Duties & Taxes (International Orders)

International shipments may be subject to:

• import duties,
• VAT/sales taxes,
• customs clearance/handling fees.

These charges are determined by your local customs authority and are typically the customer’s responsibility, unless stated otherwise. Customs delays are outside our control.

8) Damaged Items in Transit

We package luggage carefully. If your order arrives damaged:

1. Contact us within 48 hours of delivery.
2. Provide:
   • order number,
   • photos/video of the damage,
   • photos of the outer box and inner packaging,
   • photo of the shipping label (if available).

After verification, we will offer a solution such as replacement, partial refund, or full refund depending on the case.

9) Lost, Delayed, or Missing Packages

If tracking shows no movement for an extended period or indicates delivery but you did not receive the package:

• Contact us with your order number and tracking information.
• We will assist in investigating with the carrier.

Once the carrier confirms a package is lost, we will offer a suitable solution (replacement or refund) depending on the situation and applicable policies.

10) Split Shipments

If your order contains multiple items, we may ship in separate packages. If so, you will receive separate tracking details.

11) Contact Us

For shipping questions or delivery issues, contact:

Baoding Yanya Luggage Manufacturing Co., Ltd
Address: No. 273, Xinjiandian Village, Fangguan Town, Gaobeidian City, Baoding City, Hebei Province, China
Email: 852-67531923
Telephone: w67531923@gamil.COM